Responsible Gaming
Gambling Should Be Entertainment, Not Income
At Fairplay, we believe that online gaming should be an enjoyable form of entertainment only. Gambling should never be viewed as a way to earn money, pay bills, or solve financial problems. Please gamble responsibly and within your means.
If you find yourself gambling more than intended or experiencing negative consequences, help is available. Read on to learn about warning signs, self-help tools, and support resources.
Age Verification
Online gaming is only permitted for individuals who are 18 years of age or older, or above the legal gambling age in your jurisdiction in India.
We are committed to preventing underage gambling. If you are under the legal age to gamble, please do not use our services. Parents and guardians are encouraged to implement parental controls to restrict access to gaming websites.
Warning Signs of Problem Gambling
If you recognize any of the following signs in yourself or someone you know, it may indicate a gambling problem:
- Chasing Losses: Continuing to gamble to recover money you've lost
- Hiding Gambling Activity: Being secretive about the amount of time or money spent gambling
- Loss of Control: Gambling longer or with more money than intended
- Gambling to Escape: Using gambling to cope with stress, anxiety, depression, or other emotional problems
- Neglecting Responsibilities: Spending less time on work, family, school, or hobbies due to gambling
- Financial Strain: Borrowing money, going into debt, or experiencing financial difficulties due to gambling
- Failed Attempts to Quit: Repeatedly trying to cut back or stop gambling without success
- Tolerance: Needing to gamble with larger amounts to achieve the same level of excitement
- Relationship Problems: Arguments with family or friends about gambling
- Withdrawal Symptoms: Feeling irritable or anxious when trying to reduce gambling
Self-Help Tools & Responsible Gaming Features
We offer several tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose over a set period
- Time Limits: Receive notifications or automatic session timeouts after a specified period of gameplay
- Reality Checks: Pop-up reminders during gameplay to help you stay aware of time and money spent
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
- Account Pause: Take a break from gaming for a set period without losing your account
We encourage you to use these features proactively. Contact our customer support team at [email protected] to activate any of these tools.
Support Organizations & Helplines
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of these trusted organizations:
India
- All India Institute of Medical Sciences (AIIMS) - Addiction Services: Available at major AIIMS centers across India for counseling and treatment
- National Mental Health Programme (NMHP): Provides resources and guidance on mental health and behavioral addictions
- AASRA (Helpline for Emotional Support): +91 22-27546669 (Available 24/7)
International Organizations
- GamCare (UK): www.gamcare.org.uk - Free, confidential support and information
- GamStop (UK): www.gamstop.co.uk - National self-exclusion scheme
- Gambling Help Online (Australia): www.gamblinghelponline.org.au - Support and counseling services
- Responsible Gambling Council (Canada): www.responsiblegambling.org - Information and resources
- National Council on Problem Gambling (USA): www.ncpgambling.org - Helpline: 1-800-522-4700
- Bundeszentrale für gesundheitliche Aufklärung (Germany): Information on gambling addiction prevention
Take Action Today
If you believe you have a problem with gambling, please seek help immediately. There is no shame in reaching out — problem gambling is a recognized condition, and support is available.
Do not hesitate to contact one of the support organizations listed above or speak with a healthcare professional.
Remember: Your well-being is more important than any game. Help is just a phone call or click away.
This Responsible Gaming information is provided by Fairplay. For the most current support resources and helplines, please visit the official websites of the organizations listed above. If you are in crisis, please contact emergency services or a local crisis helpline in your area.